![]() Call Recording for other popular online communication environments are in the works. We have hundreds of thousands of users recording Skype video, audio and chat for personal, educational, and professional needs and we are not going to let them and the new users down! In addition to being able to record Skype calls’ audio, video and chat we have recently added recording Facebook Video Calls. But rest assured that our top-downloaded Video and Audio Call Recorder for Mac and Windows family of products will remain available and continue to grow its user base and functionality. We at Kanda are sorry to learn that Microsoft has closed the Skype App Store that used to be a one-stop shop for millions of people looking for Skype Audio and Video recording functionality and other add-ons. On October 22nd Skype terminated its Skype Application Directory but Callnote Call Recorder for Skype and Facebook continues to grow. If you would like to learn more or talk to us, please email STARTEAECSTRINGZDIyMGVmNzBhNDk0ZmZkOGY3ZGVhMWI3NDljNjJkMDNjb250YWN0QGthbmRhc29mdC5jb21kMjIwZWY3MGE0OTRmZmQ4ZjdkZWExYjc0OWM2MmQwMw=ENDEAECSTRING or call 61. In case you are wondering, we are open for new business. Be it relocation, extra security precautions or improved business continuity procedures, appropriate and immediate steps continue to be taken. In order to keep up with the new world, we are doing a lot of things in unison, with urgency. Presently, all of the projects that we have been working on are on pace and continuing as expected. We are executing rapidly to ensure that all of our commitments are met – and all of Kanda’s partners remain happy with us. We are grateful to our clients and their employees who have been providing support and assistance to us and, more importantly, to folks in Ukraine. We condemn this aggression and pray for Ukraine’s unconditional victory.įor many of us this is personal – we have roots and many friends in the area. ![]() This useful app can prevent a lot of disputes and give you peace of mind when dealing with customers.At Kanda we are horrified by the unprovoked attack on Ukraine. Not only Call Recorder saved my job, but our client also agreed to pay all the required fees because I had a recorded conversation with their employee as proof. After listening to recorded phone conversations with this client, I realized that there was an error on their side and they were actually charged accordingly to the level of service they received from us. Luckily, I use Call Recorder in all my communications with customers. ![]() In a heated discussion with my boss, I found out that I could lose my job if this client stopped working with us. This client claimed that we were overcharging them and threatened to break the contract which would result in a substantial revenue loss for our business.Īs an account manager, I am responsible for our clients’ satisfaction and successful cooperation between their companies and our business. Solving these issues will allow you to deliver better client support resulting in happier customers who spend more money on your product or service.Ī few weeks ago, I had a meeting with my boss about one of our most valuable clients. By listening to recorded client interactions with your support staff, you will understand important communication and quality assurance problems within your personnel. Call Recorder will be vital in the refinement of your customer support service.Such valuable feedback will help you to enhance your business, win more clients, and stay ahead of the competition. Use Call Recorder to improve your product or service by identifying key issues that customers are having with your offering.Recorded calls will prevent stressful battles in court and save you a lot of money that you won’t have to spend on legal representatives. Having a person on record allows you to combat false allegations and provides you with confidence when stating your case. Call Recorder will act as your shield against legal attacks and customer disputes.These detailed profiles of your valuable target audience will greatly enhance your communication with customers because you will be able to tailor your messages to suit their needs. Call recording will help your team to better understand your clients and build customer personas.
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